Fabric for incidents
An incident is a critical and urgent bug that needs a quick response.
In an incident, time is critical.
While the incident is ongoing, Fabric will send Pull Request notifications to your Issue Room, so everyone can see the progress at a code level.
When you run incident management on Fabric, every incident is a GitHub issue, and every message is an GitHub issue comment. This follows SRE best practices of having everything back up to the issue.
Fabric will create an Issue Room for each new issue created with this Template.
The created Issue Room gets attached to the issue. We preview the last comment.
Since your Issue Room is your command center, any updates on the issue in GitHub will send to that Slack channel.
If someone comments in GitHub, it'll notify the room.
Anyone looking at the issue in GitHub will see a link to the Issue Room at the top of the issue.
If someone comments in GitHub, it'll notify the room. They'll also see a link to the Room.
No need to DM the channel when a review is needed.
Slack has second-level timestamping, so you'll be able to see exactly when certain things happened.
And, because everything is backed up to a GitHub issue, you'll see it there, too.
We know that when you're running an incident, time is critical.
We try to get you and your teammates into the Issue Room as soon as possible, without having you jump through any hoops.
To get to your Fabric dashboard, click
Appsin your Slack sidebar.
If you don't see
Fabricthere, search for
Fabricin your Slack search bar, and then click on the
Find Fabric in the Slack sidebar or search for it in the Fabric search bar.
This is your Fabric Dashboard.
To get to your Templates Page, click on
This is your Templates page.
Start with this oneon the
Here, you can customize all details of the
Continue setting up your template with these details: